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Wild refillable deodorant: how a sustainability bet became the UK's No.1, and why Unilever bought it

  • 11 minutes ago
  • 8 min read

Key Takeaways


  • Customer (WHO): the Wild refillable deodorant reaches a digitally native, design-led buyer who skews female and 20s-to-40s. Co-founder Freddy Ward openly calls Wild "a female brand", even though the range is officially gender-neutral. It was reached first through DTC subscription and then, deliberately, through mass retail.

  • Product (WHAT): Wild pairs a reusable case bought once with compostable refills, then extends the same refill mechanic across the whole bathroom, turning a low-cost essential into recurring revenue.

  • Marketing (WHY): Wild led with scent, colour and convenience, not guilt. It deliberately broke from deodorant advertising that had long been either dull for women or macho for men. Product did the early selling, influencer marketing scaled it, and sustainability sat underneath as a reason to feel good rather than try harder.

  • Brand story (HERSTORY): two founders bet that the bathroom, not the kitchen, was where households threw away the most plastic, then built a colourful, female-leaning brand around it. Wild launched in 2020, hit 400% growth in 2021, reached £46.9m in revenue with its first profit in 2023, partnered with female-founded design house Emma Bridgewater, and sold to Unilever in 2025.

  • For sustainable and Chinese brands going global: the lesson is that design and convenience, not activist messaging, are what move a refillable product into the mainstream. The asset Wild sold was a design-led brand an incumbent could not build internally.



For any founder chasing the sustainability market, the hardest problem is rarely the planet. It is the customer. Eco-friendly products have a long history of being bought once, out of guilt, and never repurchased, because using them feels like a small daily tax. Wild is interesting precisely because it solved that problem. It made the responsible choice the easy one, and built the UK's No.1 Wild refillable deodorant brand in the process.


That makes it a useful case to study from the outside in. We will break it down with our WWW.HER framework, four dimensions of any consumer brand: the customer (WHO), the product (WHAT), the marketing logic (WHY), and the brand story (HERSTORY). Read together, they explain how a plastic-reduction idea became a profitable brand worth buying, and what a sustainable or China-born brand going global can actually copy.


Wild refillable deodorant, body wash and lip balm arranged together
The Wild product range, built around a reusable case and compostable refills. (Source: Unilever)


WHO: Who buys Wild, and through which channels?


Start with the customer, because at Wild she is unusually well defined. The buyer skews female and falls roughly in the 20s-to-40s range, digitally native, and drawn to ingredients and design as much as to plastic reduction. Co-founder Freddy Ward is candid that, although the range is officially gender-neutral, he describes Wild as "a female brand". This is a buyer who will pay a small premium for something that looks good on the shelf and feels like a considered choice, not a sacrifice. The brand reached her first through its own site and social channels, then moved aggressively into retail.


In the United Kingdom, Wild sits on shelves at Tesco, Sainsbury's, Waitrose, Boots and Selfridges, and is now stocked in over 10,000 stores. In the United States it launched as a Target exclusive and now sees retail, not DTC, as the future of the business. That is a notable reversal for a digitally native brand, and it mirrors a wider truth we have explored: beauty and personal-care retail behaves very differently across markets.


The pivot toward retail is worth sitting with. Wild proved demand and built brand love through DTC, then discovered that deodorant is ultimately a habitual, low-consideration purchase people grab on a normal shop. Owning the relationship matters less here than being physically present at the moment of need. For founders, the lesson is to let the channel follow the category, not force the category through a channel. DTC built the brand. Retail scaled it.



Wild refillable deodorant case in blue with an orange neroli refill
Wild's signature refillable aluminium case, the core of its product system. (Source: Startups.co.uk)


WHAT: What does the Wild refillable deodorant actually sell?


If the customer is clear, so is the product. The product is the strategy. Customers buy a reusable case once, then replace only the solid refill, which is wrapped in compostable material rather than plastic. A refill lasts around four to six weeks of daily use. At launch the starter pack was priced at about £12 against roughly £2.50 for a typical single-use stick, and the brand has since shipped more than 40 million refills. The case is the part most sustainability brands miss. By making it an object people want to keep on the shelf, Wild turned a refill, normally a chore, into a small and even pleasant habit.


Subscription turns that refill into recurring, predictable revenue. In the US a refill costs US$14 one-time or US$11.20 on subscription. The model works because deodorant is a routine, repeat purchase, the kind of category where a standing order fits naturally. It is worth noting that this convenience-led logic does not travel everywhere. The Western subscription model never really took hold in China, where shopping habits and platform dynamics differ.


The same template now stretches across the bathroom. Wild has added body wash, hand wash, solid shampoo, soap and lip balm, each built on the refill mechanic, widening the basket without changing the core promise. Crucially, none of it leads with guilt. The marketing sells scent, colour and convenience first, and lets the environmental benefit sit underneath as a reason to feel good rather than a reason to try harder. That is the quiet discipline of the Wild refillable deodorant model: the sustainability is real, but it is never the ask.



WHY: Why Wild won by treating sustainability as a feature


The most counter-intuitive part of the Wild refillable deodorant story is how little it led with its mission. Marketing director Harry Symes-Thompson has been explicit that, in the early days, the product did most of the marketing, customers had to believe it worked before they thought about sustainability, and the brand grew on paid social and referral codes at an "insanely low" cost per acquisition before influencer marketing became a "massive" growth driver. Wild led with function and aesthetics, and let the planet be the reason to feel good afterward.


The creative also did something pointed for its core female buyer. Deodorant advertising had long been split into two tired modes, dull and clinical for women or loud and macho for men, and Wild deliberately ignored both. It built a bright, colourful, playful identity that looked at home on a bathroom shelf its target customer would happily photograph. The acquisition engine then evolved in stages. As paid social and affiliate partnerships matured, Wild leaned into influencer marketing, because a bright, colourful, sustainable product was something people wanted to share. One creator-led campaign alone ran with 22 TikTok and Instagram influencers and drove more than 1.8 million views. As the brand moved into retail it also moved up the funnel, running its first-ever TV ad in early 2024 and adding podcasts, while TikTok Shop live shopping grew into a meaningful channel of its own.


The brand also took deliberate creative risks, including a campaign provocative enough to be sanctioned by the UK advertising regulator, a price it seemed willing to pay to stay loud and distinct in a dull category. The strategic point is the order of operations. Wild built a defensible product and a recognisable design first, used cheap performance channels to prove demand, then scaled through influence and broadcast once the brand had something to amplify. Sustainability was the moat, not the megaphone. That is why it could enter a category where it now competes with Fussy, Salt of the Earth and even Dove's own refillable format, and still hold the lead.



Range of Wild deodorant and personal-care products
Wild's natural personal-care lineup, built on a DTC subscription. (Source: FinSMEs)


HERSTORY: How a bathroom-plastic question built a female-leaning brand and a £230m exit


Wild began in 2019 with a question rather than a product. Co-founders Freddy Ward, formerly of HelloFresh, and Charlie Bowes-Lyon asked where households throw away the most plastic. The obvious guess is the kitchen. Their answer was the bathroom, and specifically the single-use deodorant stick, a product almost no one thinks about and almost everyone replaces every few weeks. The line launched in spring 2020 with a reusable aluminium case and a plastic-free refill, designed over several months with an industrial-design studio.


From the start, the brand they built around that insight leaned female. The founders saw that deodorant was both high-frequency and boring, and that its advertising had calcified into two stale templates, dull for women and macho for men. Wild's whole aesthetic, the colour, the playful tone, the case people wanted on display, was a bet that a mostly female audience was being underserved by both. That same bet, the one behind Ward calling Wild a female brand, is why so much of its product development, from seasonal scents to collaboration cases, is shaped by feedback from a 10,000-strong VIP community of superfans.


The timing helped. Lockdown pushed shoppers toward DTC for everyday bathroom products, and the brand sold directly from the start, leaning on a subscription that shipped refills on a schedule. Growth was fast. Wild recorded 400% growth in 2021 and sold 2.5 million deodorants. Capital followed the momentum: in 2022 the brand raised £5m in a round led by JamJar, the fund of the Innocent Drinks founders, taking total funding to about £7.5m.


As it scaled, Wild kept making the female thread visible in its choices. In 2024 it partnered with Emma Bridgewater, the female-founded British ceramics house and fellow B Corp, on a limited-edition Bee Case paired with a Honey and Cactus Flower scent, a collaboration squarely aimed at the design-led, predominantly female shopper who treats a bathroom case as an object worth choosing. It is a small detail, but a telling one. The brand grew not by lecturing its customer about plastic, but by giving her things she wanted to own.


The financial proof came alongside. Wild grew revenue 77% to £46.9m in the year to December 2023 and turned its first profit of £509,000, a rare combination of scale and discipline for a young sustainability brand. The arc closed in April 2025, when Unilever acquired the business and called it the UK's No.1 refillable deodorant brand, without disclosing the terms.


Read the exit numbers with care. Because Unilever disclosed nothing, the headline figures are media estimates: the deal was widely reported to value Wild at around £230m, with the founders said to have netted close to £100m. The clean version of the story is the one that matters for founders. In roughly five years, a question about bathroom plastic became a profitable, design-led brand, built for a customer the founders understood, that the world's largest deodorant maker chose to buy rather than build.



What sustainable and Chinese brands going global can take from the Wild refillable deodorant model


For Unilever, Wild was cheaper to acquire than to build. The group had experimented with refillable formats inside its own giant brands like Dove and Sure without creating anything that captured younger shoppers the way Wild did. Strategic buyers increasingly prefer to acquire proven brands rather than build them, a pattern we have traced in beauty as well. The real asset Wild sold was not a refill mechanism. It was a design-led brand an incumbent could not manufacture internally.


The exit also carries a risk worth naming. Wild built its name partly by positioning against the plastic-heavy giants of personal care, and being bought by one of them invites the charge that it sold out to the company it set out to disrupt. Inside Unilever it must compete for attention with Dove and Sure and hit earn-out targets without losing the design-led identity that made it distinct. The brand that wins by being different has the most to lose by being absorbed.


For Chinese personal-care brands looking outward, the case is instructive in a specific way. The refill format and the sustainability story travel, but neither is the differentiator on its own. What Wild proves is that the winning combination is a genuinely useful product, an effortless habit, a design people want to display, a clearly understood customer, and a mission that sits in the background rather than in the customer's face. Lead with the product, let convenience do the persuading, and let sustainability be the quiet reason it all feels worth it. Most of that has nothing to do with deodorant, and all of it travels.



Double V is a cross-border operating partner and intelligence house for emerging consumer brands, based in Hong Kong and Shenzhen. We help brands connect China and the world through three businesses: Brand Operation (marketing and distribution for brands on retainer), Brand Incubation (sister company Glam Infinite and our own-built brands), and Industry Intelligence (cross-border research and reports). Talk to our team.

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